Last updated: 13 October 2026
Damaged, wrong or missing items
If a pack arrives damaged, opened or wrong, or an item is missing, tell us within 48 hours of delivery on WhatsApp (+91 98802 48560) with your order number and a photo. We will send a replacement or refund the amount for that item.
Food products
Because our products are food, we cannot take back opened packs that are not faulty. If you have a quality concern about a pack, contact us and we will look into it with the batch number printed on the pack.
Cancellations
You can cancel an order at no charge any time before it is dispatched by messaging or calling us.
How refunds are paid
For cash or UPI on delivery orders we refund by UPI or bank transfer to an account you give us, within 7 working days of approving the refund.